Trading as: Indoh Market Data
Country of domicile: Republic of South Africa
14 Spark Lane, New Doornfontein, Miller Street
Johannesburg, Gauteng, South Africa
Email: info@indohmarketdata.co.za
Telephone: 060 122 1942
1. Right to cancel
You may cancel your paid subscription (Pro or Premium) at any time. There is no cancellation fee and no penalty for ending automatic renewal.
2. How to cancel
You can cancel by:
- Logging in and visiting Account Settings → Subscription → Cancel Subscription; or
- Emailing info@indohmarketdata.co.za from your registered account email; or
- Calling 060 122 1942 during ordinary business hours.
Please include your registered account email so we can identify your subscription.
3. When cancellation takes effect
- After you cancel, your subscription will not renew for the next billing period.
- Access to paid features remains active until the end of the billing period you have already paid for.
- At the end of that period, your account typically reverts to the free Basic plan (with applicable limits and ads).
4. Refunds after cancellation
Cancelling stops future renewals. It does not automatically refund the current billing period. Refund eligibility is explained in our separate Refund Policy.
5. Account data after cancellation
Your account and saved preferences are generally retained so you can reactivate later. If you want your account deleted, follow the account-deletion process in Settings or contact us. Data handling is described in our Privacy Policy.
6. Reactivation
You may subscribe again at any time by selecting Pro or Premium from your account billing page. New charges apply according to the prices shown at checkout in South African Rand (ZAR).
7. Contact
Questions about cancellation: info@indohmarketdata.co.za or 060 122 1942.