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Delivery Policy

Last updated: 28 August 2026

This Delivery Policy explains how Indoh Market Data fulfils subscription purchases and digital services. We do not ship physical goods.

INDOH SHOPPINGSPHERE LTD PTY (Registration No. 2025/181821/07)
Trading as: Indoh Market Data
Country of domicile: Republic of South Africa
14 Spark Lane, New Doornfontein, Miller Street
Johannesburg, Gauteng, South Africa
Email: info@indohmarketdata.co.za

1. Digital delivery only

All products and services sold on this website are digital subscription services. Market research tools, dashboards, data views, reports, analysis, and related features are provided electronically through the Indoh Market Data website and your registered online account.

No physical goods require packaging, shipping, or courier delivery.

2. How access is delivered

After you complete a subscription purchase:

3. Services included

Depending on your plan, delivered services may include forex and commodity analytics, market sentiment, COT positioning data, seasonality analysis, macroeconomic research, market scanners, central bank monitoring, and other trading research dashboards described on our website.

4. Transaction currency

We sell to customers globally where our services are legally available. Online subscription payments are processed and settled in South African Rand (ZAR) on our South African merchant account. That is our settlement currency — it does not restrict who may subscribe. Customers with cards issued in other currencies can still purchase; your bank or card issuer may convert the amount and apply its own exchange rate and fees.

5. Delivery timeframe

Digital access is typically granted within minutes of successful payment. If access is not activated within 24 hours, contact us at info@indohmarketdata.co.za with your account email and payment reference.

6. Global availability

Our digital services are available to customers worldwide. You are responsible for ensuring your use complies with applicable laws in your location.

7. Technical requirements

You are responsible for having a compatible device, internet connection, and supported web browser to access the platform. We are not responsible for delivery failures caused by incorrect account details, incompatible devices, or connectivity issues outside our control.

8. Related policies